In order to avoid any misunderstanding in respect of your booking, the following terms of business apply to all bookings relating to weddings and events. We’ve tried to make out terms of business as straight forward as possible, if however, you have any questions, please feel free to speak to us before you sign them.
Booking Confirmation
Any booking is considered provisional until the Hotel receives a signed copy of these terms from you along with the appropriate deposit, receipt of which will be deemed to be your acceptance of these terms.
Guest Numbers
Provisional numbers are required at the time of booking and the hotels minimum numbers for the services booked will be based on those numbers
- To allow us to plan your event properly you will need to provide us with the final guest numbers 14 days prior to the event. The final charge payable will be based on this number or actual number attending, whichever is the greater and provided that minimum numbers have been exceeded.
- If your numbers go down, cancellation charges will be applied. However, if you give us more than 2 weeks notice, you can reduce your numbers by 15 guests without charge
- If you provide less than 2 weeks notice, the contracted numbers will be charged. If the numbers are reduced below the minimum numbers required for your room, we may have to charge you a room hire or we may have to re-allocate the room, to one more appropriate to the size of your wedding or event.
Availability
All rooms, rates and facilities offered are subject to availability at the time of booking and are at the discretion of the hotel
Payment
You will need to pay a non-refundable deposit of a minimum of £500.00 when you confirm your booking. A further payment of 50% of the balance will need to be paid 3 months before your event. The balance is then due 14 days before the event.
What happens if you cancel?
No one wants to have to cancel however sometimes circumstances are beyond your control. Although we will do everything within our ability to help you in the unfortunate event that you need to cancel, there needs to be an agreed ‘Cancellation Policy’. Here’s how ours works:
- More than 24 weeks before the event is scheduled to take place – Non-refundable deposit is retained
- Between 24 and 12 weeks before the event is scheduled to take place – 25% of the total booking value
- Between 12 and 4 weeks before the event is scheduled to take place – 75% of the total booking value
- Less than 4 weeks before the event is scheduled to take place – 100% of the total booking value
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